Meet The Team
The team of staff and volunteers at the Havering Volunteer Centre is working to create lasting change in our community. Each member of our team brings unique experiences and skills that contribute to our mission .
Interim ChairJan is currently employed by Saint Francis Hospice as the business development manager and has been working in the voluntary sector 30 years. Jan was previously the divisional manager for the North East London area at Victim Support and in that time managed extensively large budgets, partnership working, many successful projects and teams of trusted volunteers. She has a long standing passion for the voluntary sector and this is displayed by her joining HVC as a member of the board of trustees.
TrusteePat had an extensive career as a civil servant in the Unemployment Benefit Service for North East of England and then East London, she later moved onto the department of Trade & Industry as a policy advisor dealing with employment rights on redundancy, insolvency and business transfers. She has spent 16 years as a magistrate at Romford and Barkingside courts and since 2016 has volunteered for the Witness Service at Romford. Pat brings with her a wealth of knowledge having been a member of the board of trustees for Havering citizen’s Advice for the past 18 years and a trustee secretary of the Murole High School Trust, which is a charity sponsoring a school for orphans in Uganda. She regularly leads worship in the parish of St Andrew Hornchurch and loves creative writing, reading and travelling by train around Europe
TreasurerSimon is a retired manager in a Bank and currently volunteers with CAB witness service, a current volunteer for Brookside Theatre and is the Secretary with the largest table tennis club in the area. His financial background is deployed overseeing Havering Volunteer Centre’s budgets and finances. Simon has been volunteering for 10 years and offers HVC a varied diverse range of expertise.
Imran is a big supporter of the notion of Big Society in which every citizen undertakes their civic responsibilities by working together to overcome social problems and what better way to do this than via volunteering. With a background in accountancy and HR Consultancy, he brings experience in budgeting, cost analysis, change management and stakeholder negotiations. Imran is also founder and lead consultant of Go Trend Yourself a company that helps start-ups maintain competitiveness in order to attract investments. In addition to this he is also a Non-Executive Director at Yogipreneur which is an organisation that utilises spirituality and promotes well-being.
Debra joined the board in 2018 and is a current volunteer with Citizen’s Advice Witness Service supporting witnesses who attend court. Debra understands first hand how volunteering benefits both the volunteer and community as a whole. Debra has a background in HR, recruitment, training and payroll.
Linda Van den Hende
I have spent all my working life in the public sector, firstly in Local Government, a short stint in the Health Service and latterly the Metropolitan Police. I have held a series of senior Management Services and HR roles since the md 80’s, including six years as Head of HR for Newham Council until 1992. My last employed role was with the Met Police where amongst other roles I was Director of Occupational Health Services for four years and latterly the Director of the Strategic Disability Unit, which I set up and ran for two years. I had a national role in the police for Disability, Mental Health and Occupational Health. I spent my last five years of work as a self employed HR/Management Consultant working in the police service, mainly for the Association of Chief Police Officers where I led on national police pay and conditions negotiations and other Police Forces in England and Scotland. I ceased working in 2010.
I have been an elected Councillor for Havering Council since 2006, representing Upminster ward. I was a school Governor for fifteen years at my son’s secondary school and twelve years, ten years as Chair, for a Special School in Havering, Education Foundation Governor for Coopers Coborn School, Vice Chair of Havering’s Stop and Search Monitoring Group, a member of the local police ward panel, a Trustee of First Step and a Rotarian. I undertake work for the Local Government Association as a member of the Resources Board and all the NJC/JNC bodies for Local Government Services, Fire and Rescue and other groups. I am married to a serving Police Officer.
Volunteer Pathway AdviserRachel is one of HVC’s most experienced brokers, having volunteered previously for HAVCO at Romford library as a broker. Rachel joined Havering Volunteer Centre in June 2016 and is now our lead broker and trains and mentors new volunteers who wish to undertake matching individuals to volunteering roles. Rachel brings extensive knowledge on what it is to be a volunteer in Havering and currently volunteers for First Step in Hornchurch.
Volunteer Domestic WizardCharles joined us in July 2017 and is a real whizz with the hoover, his keen eye for detail means no corner is left untouched, keeping the centre clean and presentable for its visitors.
Volunteer ReceptionistJo commenced volunteering at Havering Volunteer Centre in June 2016 as a volunteer broker, before this she also volunteered at HAVCO assisting the brokers at Romford Library. Jo comes with a wealth of experience having worked in various fast paced roles. Since June 2017 Jo has also volunteered as a receptionist with HVC, which provides a warm and inviting experience to the community.
Volunteer Admin SupportHayley joined the team in 2018 having previously volunteered with Jackson’s Cafe and wanted to learn new skills in an office environment. Since joining us, Hayley has become a whizz at sending emails and we love having her as part of our team.
Volunteer ReceptionistJasmine found her way into HVC in 2019 having walked past our building many times. She was really looking for an administrative/Reception volunteering role, ideally with an organisation who could keep her skills current. Jasmine has a wealth of knowledge having managed teams in the City, assisted with system changes and communications. We are delighted Jasmine chose HVC to begin her volunteering, she has become a vital member of the team.
Volunteer Admin SupportPam stumbled across HVC in 2018 after attending a Coffee Morning in our offices, she asked if we had any volunteering roles for her and we jumped at the chance of having her as part of our team. Pam also currently volunteers her time at Romford Police Station helping in the offices. She is a real asset to the HVC team and helps us keep on top of all our filing.
Volunteer Admin SupportDaniel joined us in June 2016 to input all our referral contacts on to our spreadsheets. Daniel was a volunteer with HAVCO and could not wait to join us here after their closure. He is a wizard on the keyboard and keeps our records up to date. Daniel’s entry skills are second to none.
Volunteer BookkeeperSherron joined us in December 2016 as a volunteer bookkeeper bringing with her 24 years’ worth of knowledge and experience. She helps to keep us on track with project finances and day to day cash flow and ledgering. Sherron is also employed by a finance company but still manages to dedicate time each week to volunteer with HVC.
Volunteer Pathway AdvisorBrenda is a highly skilled volunteer and joined our team in March 2018 having retired as a library branch manager for London Borough of Havering and also joining St Francis Hospice as a Volunteer Receptionist. Brenda’s Role here at HVC means that she provides a link between those wishing to volunteer and organisations who are looking for volunteers. She has supported and encouraged many individuals to explore volunteering opportunities throughout her time at HVC.
Volunteer Admin Support
Bukky joined the team in 2019 after taking a break from volunteering following the closure of HAVCO. She has versatile administrative skills and loves to be given a challenge. Bukky brings vibrancy to our office twice a week and we really have enjoyed welcoming her to our team.
Janet is HVC’s newest Volunteer Receptionist, she cam to HVC looking to gain new skills, increase her confidence and try a new challenge. Janet brings a a warm and friendly environemtn to our Friday afternoon reception team.
Volunteer Admin SupportKelly joined HVC in August 2017 bringing with her a wealth of customer focused experience having worked at some of London’s biggest railway stations. Kelly is currently studying at adult college to broaden her horizons with the hopes of empowering those struggling with mental health conditions. Her experience brings valuable resources to her volunteer role.
Media & Marketing VolunteerAlfie joined the team in September 2016 to provide much needed media and marketing support. He has been instrumental at keeping our website current; assisting with the layout, producing flyers and posters. He has used his design techniques to produce some amazing pieces of artwork for us.
Volunteer Pathway AdviserNorma is a newer addition to our expanding team having joined us in April 2019 as a Volunteer Pathway Adviser. She originally came to HVC looking for administrative volunteering but HVC’s experienced Pathway Advisers quickly identified that she had all the skills and credentials to join our team as a Pathway Adviser. Norma comes from an advice and information background and has a calm and friendly approach which has enabled her to positively engage with members of the community and assist them with securing meaningful volunteering placements.
Volunteer Admin SupportHannah has volunteered with HVC on and off since we opened in 2016. She recently completed a 2 year apprenticeship which she thoroughly enjoyed but has rejoined our team whilst she finds alternative employment. We love having Hannah in the office as she is a great help with admin support.
Volunteer ReceptionistAnne joined the Reception Team in May 2018 and assists with processing applications, making appointments and providing an engaging point of contact to visitors.
Volunteer Admin SupportJulie joined Havering Volunteer Centre in July 2016 as a volunteer admin assistant. Julie comes with a wealth of volunteering experience having volunteered for HAVCO for many years, SSAFA and the ultimate legacy a “London 2012 Olympic Ambassador”. Julie has many years of admin experience, excellent proof reading and brings her skills to the centre.
Volunteer Admin SupportJessila joined Havering Volunteer Centre in January 2017 with a wealth of volunteering experience with other organisations in IT based roles. Jessila has easily settled into the routine here and is part of the team. She is very methodical and target driven, given a goal and she exceeds this every time. She assists us with our follow up procedures and helps us keep track of our volunteer placements.
Volunteer Domestic GoddessVeda joined Havering Volunteer Centre in August 2016 and has really helped keep us neat and tidy. Veda is meticulous and gives every room in our building the once over. Her dedication to us is incredible.
Volunteer Admin SupportLee joined the team in 2019 having retired as a Fire Officer. He has fantastic Admin skills and is great at implementing new ideas to help the administrative side of operations run smoother.
Volunteer Admin SupportAshok has been a volunteer ambassador at HVC for many years but we were delighted when he approached us and asked if he could also join our office team. Ashok has an amazing career history having been a colonel for the Indian Army and brings that commitment and dedication to all his volunteering tasks.
Volunteer Pathway AdviserImran joined the HVC team in 2019 and is currently a self employed accountant. He has a fun and friendly approach and is able to engage with all members of the community and inspire them to take volunteering opportunities that broadens their horizons.
CEOShelley has been working in the voluntary sector since 2001 when she joined Victim Support Havering. Shelley was the Senior Service Delivery Manager for Havering and Barking and Dagenham. This is where she first became aware of the outstanding achievements that volunteers bring to an organisation without whom many could not and would not survive. Shelley has continued to be a volunteer throughout her adult life, starting with PTA’s, Rainbow Girl Guide Leader and more recently assisting the Royal British Legion with their Poppy Collection Appeal.
Shelley joined HAVCO as the Volunteer Centre and Quality Manager in December 2014 but when they sadly closed their doors in October 2015 she could not walk away from helping individuals and organisations with their volunteering needs.
In October 2015 she set up the new Havering Volunteer Centre which is now in full operation and have new offices in Central Romford. She has a team of volunteers assisting her in the office ensuring the daily functions and life at a busy Volunteer Centre runs smoothly and assisting those in the borough to engage in volunteering.
She has made many great contacts in Havering and neighbouring Boroughs all seeking volunteers to assist them in their volunteering organisations and we have many great and varied volunteering roles you could get involved with.
So far the Centre has been very successful in gaining new volunteers wishing to volunteer in Havering and we are always seeking more volunteers so if you would like to find out more please contact any one of the team who will be willing to assist you in finding that vital volunteering role in Havering.
Volunteer Centre Operations ManagerRebecca joined the Voluntary Sector in 2016 and began her career with HVC as a Volunteer having faced some challenging times in her personal life.
Rebecca has expanded her skill set and secured employment with HVC in 2017 and has embedded herself in the heart of Havering’s Voluntary Sector. She has developed a real passion for volunteering, knowing first hand the benefits volunteering has on personal development.
Since joining HVC, Rebecca has supported Shelley and the Board of Trustees to develop and drive the organisation forward. She has assisted with the recruitment, mentoring and training of HVC’s current volunteer base, implemented methods and procedures to support the smooth running of a busy centre and provides assistance to Shelley and the Board where needed.
Rebecca helps to create and retain strong links between the community and Voluntary Sector in the borough providing advice and information where required to help with engagement and retention of potential volunteers.
Rebecca has a love for the borough of Havering having been a resident all her life and this passion is evident in her commitment to assisting with a thriving Volunteer Centre, her dedication to supporting Volunteer Involving Organisations and passion for ensuring members of the community has access to equal opportunity.